FAQ

Frequently Asked Questions

How to install YoYoTel?
Go to Downloads Page using your mobile phone, Click “Download” under YoYoTel Android ver. 1.1. After downloading the ZIP file, Extract and Click to install. Run the App and Now you are ready to use it.

You only need a username (account) and password from your local distributor, or you can register for a new account on the app once installed.
How to Update YoYoTel?
The easiest and fastest way to update YoYoTel at this stage is to go to downloads and install the latest version every time.

As soon the app is available on Google Play or Apple Store, your phone will give you automatic notification about the availability of a newer version of the YoYoTel which you can download immediately which will install and replace the current installation on your phone to benefit from new enhancements and features.
How to Get a New Account?
2 Options to Get a New Account to be able to start benefiting from YoYoTel services:
1. Download and Install the App, Sign up for a new account using OTP to login to the account and view the features
2. Check with the nearest distributor and get a new account
How to Add Balance to your Account?
2 Conditions with their relative answers to Add Balance:
1. If you already have an account:
  1. you need to buy a Voucher to Top-up the balance
  2. you can ask any of your friend or cousin to transfer balance to your current account
2. You can buy a new account with ready available balance